You are free to change your mind about your rebrand at any point in the process – it’s your business after all, and we can still be friends afterwards. If you change your mind before we start and I haven’t scheduled your hours… no problem! Just let me know as soon as you can.
However, you cannot get a refund for any commission cancelled after the down payment has been received and the hours have been scheduled. I only take on ten very special projects a year and your project would count as one of them.